I have not had an interaction with Renogy’s customer support myself. 1 Star. Feedback Would you like to tell us about a lower price? Quality product!” -Steve Santagati. Login Sign up. 1328 Reviews. Shipping was fast and customer service has been great. 5 Stars. How can we help you today? Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Due to Covid-19 , you may experience long wait times trying to reach a customer service … Customer service is not prompt with their response time. I really appreciate the customer service at Renogy. Renogy 100 Watt 12 Volt Monocrystalline Solar Panel “We are having a great time with our solar panel and can't wait to order more. Something is SERIOUSLY wrong at Renogy fulfillment and customer support. Renogy has been good about replacing some of the stuff I have seen issues with. Nada! Adventurer Charge Controller. Reviewed in the United States on March 12, 2019. Previous page. You can access items ranging from Renogy's solar calculator to our video library collection. Trust Renogy.com for all your solar power needs. Education 4. Exclusions may apply See Details. Hear what 1328 buyers have to say | https://renogy.com. You can ship via FedEx to a U. S. Post office box by using the street address of the post office and your box number. Find helpful customer reviews and review ratings for Renogy 100 Watt 12 Volt Monocrystalline Solar Panel, Compact Design 42.2 X 19.6 X 1.38 in, High Efficiency Module PV Power for Battery Charging Boat, Caravan, RV and Any Other Off Grid Applications at Amazon.com. Your experience can help others make better choices. I have read a few reviews that nicked the Renogy Solar Suitcase on some point or another, but I feel they have done a great job to get a really practical product into the consumers hands. Renogy Solar Power MPPT Charge Controllers at Affordable Prices on Sale. Quality product!” -Steve Santagati. Our staff can be reached by phone or through our ticketing system to help with any concerns. Real customer reviews of Renogy. Renogy Solar Basics. Customer Center; Solution home; Video Tips; Products ; Enter your search term here... Search Renogy Wanderer 10A PWM Charge Controller Renogy UK Support Modified on: Thu, 13 Aug, 2020 at 2:48 PM. Click to play video . Renogy is a renewable energy company that prides itself on supplying the highest quality solar products on the market today. New support ticket . It doesn't take that long to upgrade a phone system. The connection cable that comes with this battery monitor is short. For returns, please contact our Customer Service team at 1-909-287-7111 or submit a ticket. It been fun for the family, and even our quadriplegic son uses it to charge the batteries in his power chair, it’s so easy to use, and Surprisingly easy to understand. Reviewed by Tim H. Tim H. Written by a renogy.com customer. Customer service is the most important part of running a business and from other reviews I have read, this is not Renogy's main concern. There are also comments around the web … This is especially true of their knock-off semi-flexible panels. 114. They told me it would cost an extra $100 to ship USPS. Customer Center; Solution home; Renogy Academy Enter your search term here... Search Renogy Academy. Contacted Renogy twice, starting Sept 1st and each time getting a responding email with a Customer Support ticket and that a support rep will contact me usually within 24 hrs. Join the 23 people who’ve already reviewed Renogy. 2 Stars. | Read 21-40 Reviews out of 23 About TrustSpot; Renogy. Reno Ron. 5.0 out of 5 stars Great packaging/ Fast shipping! Please fill out the form below if you need assistance. Product Videos 5. Not only did I not receive a refund, $800 worth of equipment shipped to my home after I was told it was canceled. Size : 1 Pack / 160 watt Verified Purchase. Shop now. Renogy Intro to Solar. Renogy’s Learn Center also provides end-users with manuals, datasheets, and answers to frequently asked questions. Renogy Solar Panels, Solar starter kit: Amazon.de: Garten Select Your Cookie Preferences We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. Average Rating: (5.0) out of 5 stars. It been fun for the family, and even our quadriplegic son uses it to charge the batteries in his power chair, it’s so easy to use, and Surprisingly easy to understand. Videos for related products. Nice equipment, poor customer service. They were more than happy to answer any questions I asked. Story Is one of innovation. Despite the fairly decent customer service the product is quite poor in quality and poor for durability in the marine environment. Want to get started with solar but don't know how? Best customer service. I did call customer support once because I couldn't get a setting to change on the controller. Their products are amazing and I will only be looking at Renogy for all of our off grid solar system needs. Read honest and unbiased product reviews from our users. Shipping FAQs 0. I am using Renogy for most of my install. 150. We're happy to answer questions or help you with returns. Not impressed with Renogy tech support, though. Renogy Solar products sold by Renogy. 104. I contacted customer service within minutes of placing said order to ask for cancellation. 16 people found this helpful. When I say short, I would like to install it the same place I am installing my Renogy BT1 modules and my Renogy 3000 watt inverter. But once past that it is all good to go. Best customer service. MISSION & VALUES NO PROJECT IS TOO BIG FOR US. Power is in our DNA. Check ticket status. Does Renogy offer decent customer support? Renogy started as a small project by students at Louisiana State University. Customer Service Representative Renogy. 3 Stars. No contact and it now Sept 11th. Report abuse. Jan 2018 – Present 2 years 4 months. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Shop now. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying your Renogy from TinyHouseEssentials. I was told it was canceled and that I would be refunded within 5 to 7 days. I purchased two of them along with the Renogy 40 amp mppt controller for use on an off-grid 12-volt RV system. Renogy started small and greatly appreciates all of the help and support it has received from Louisiana State University, its hardworking employees, its suppliers, and of course, its customers. I assume Renogy thinks it is not their problem, but they were WRONG about shipping. FREE SHIPPING! Ontario, Califorina. Not impressed with Renogy’s customer response and their claims of warranty service. 4 Stars. I saw all the reviews, and pictures of damaged panels due to poor packaging thus damaged during shipping. However, in doing research on Renogy across the web I found a significant number of complaints against Renogy’s support on Trustpilot and on their community forums stating that the company often does not respond to support inquiries. Due to Covid-19 , you may experience long wait times trying to reach a customer service … To me, the instruction was not clear enough. 615. However, I am finding that their customer service is pretty poor. If you have any questions regarding this product, please call us at 1 (909) 287-7111 or email support@renogy.com. I've received partial shipment of items paid for, where fulfillment sends one of two items invoiced and paid for. Key Features Submitted 2 or maybe 3 tickets starting on 14th and still nothing. Energy and Power. DIY Homemade Solar Panel from Scratch (25 minutes) learn share. Page 1 of 1 Start Over Page 1 of 1. Please note that Renogy will not accept returns with product modifications as it voids our warranty policy. At least answer emails or tickets PLEASE. Support For technical assistance and customer questions, our team is with you the entire way. Pretty weak. Overall Ratings. Welcome . A . Amazon.com : Renogy 100W Solar Flexible Kit 10A Waterproof PWM Controller : Garden & Outdoor ... Click here to make a request to customer service. Yes (0) No (0) Report. 25:39 . https://renogy.com Electronics. FAQs. The Renogy Wanderer 10A solar charge controller integrates efficient PWM charging to increase battery life and improve system performance. Sent two emails to customer service. Hear what 1385 buyers have to say | https://renogy.com Knowledge base. THis is not like Renogy that I have dealt with. Solar panels are devices that convert light into electricity by absorbing sunlight as the source of energy. Enter your search term here... Search New support ticket . Andrews.s2 started a topic 3 months ago New customer, off-grid cabin. Read honest and unbiased product reviews from our users. Shop for complete solar panel kits, portable solar panels, off grid systems, & more. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Customer Center; Solution home; Renogy Academy; Solar Panels ; Enter your search term here... Search Solar Panel Basics Renogy UK Support Modified on: Thu, 26 Mar, 2020 at 7:14 AM. Renogy 100 Watt 12 Volt Monocrystalline Solar Panel “We are having a great time with our solar panel and can't wait to order more. I contacted the Renogy customer service team the same day I tried the sytem out raising this issue, after 48 hours I had still not received any kind of acknowledgement hence deducting another star for poor customer service. August 20, 2019. Customer service is just too much of a hassle and I figure it cost me the price of an inverter to figure I need to go somewhere else for my solar needs. Contact Renogy Solar Canada. Videos. 3.4 From 1 to 5. FREE SHIPPING! Home Solutions. It has been 12 days... Can you hear the chirping... Chirp Chirp. See more . Make your next outdoor activity a breeze with clean, convenient energy from a Renogy Phoenix 200 Power Station. I am extremely impressed with their performance and they arrived earlier than expected. Check this page out in order to get exclusive Renogy learn information on all aspects of a solar setup including Solar panels, charge controllers, inverters, battery chargers, and more! Check ticket status. Basic System Set-Up. I purchased and paid for the full setup: premium kit, batteries, wiring, fuses, 2000W inverter. Any modified products received will be returned to you at your expense. Real customer reviews of Renogy. Find helpful customer reviews and review ratings for Renogy 2000W 12V Pure Sine Wave Battery Converter, ETL Listed with Built-in 5V/2.1A USB port,and AC Hardwire Port Solar Power Inverter at Amazon.com. 345. Helpful? See Details. I found some great reviews of Renogy. BAD COMPANY, DREADFUL CUSTOMER SERVICE. Renogy Australia Customer Portal. Larry - La Verne, CA Video Tips. They have 1328 reviews on TrustSpot. Exclusions may apply See Details. Change on the market today system needs true of their knock-off semi-flexible panels accept returns with modifications! ( 5.0 ) out of 5 stars PWM charging to increase battery life and improve system performance 1 Over! Dealt with 1 Start Over page 1 of 1 Start Over page 1 of 1 and... 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